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Alumni Help CentreAISSA Meet 2026

Refund & Cancellation Policy

All India Sainik Schools Alumni (AISSA) Meet 2026

Effective Date: 12 February 2026

This Refund & Cancellation Policy governs all registration payments made for participation in the All India Sainik Schools Alumni (AISSA) Meet 2026 scheduled to be held on 4 April 2026.

This Policy shall be read in conjunction with the Terms of Service and Privacy Policy of the Alumni Meet platform. In the event of any inconsistency relating to payment processing, refunds, or cancellation matters, the provisions of this Policy shall prevail to the extent of such matters.

By completing a registration payment for AISSA Meet 2026, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.

1. Scope

This Refund & Cancellation Policy applies to:

  • All online payments made towards registration for participation in the AISSA Meet 2026 scheduled on 4 April 2026.
  • Payments processed through authorized payment gateways, including RBI-compliant payment aggregators and banking partners.
  • All registered participants, attendees, and individuals who have completed event registration by making payment through the official platform.

This Policy governs only registration-related payments.

It does not apply to:

  • Voluntary donations
  • Sponsorship contributions
  • Vendor payments
  • Merchandise purchases
  • Any other non-registration payments

unless expressly stated in writing by the organizers.

2. Event Registration Cancellation

A registered participant may request cancellation of their event registration, subject strictly to the terms and conditions set out in this Policy.

All cancellation requests must be submitted in writing through the official communication channel specified under the "Contact Information" section of this Policy.

To enable verification and processing, the cancellation request must include the following mandatory details:

  • Full Name of the registered participant
  • Registered Mobile Number
  • Registered Email Address
  • Transaction ID / Payment Reference Number
  • Date of Payment

The organizers reserve the right to seek additional information or identity verification where reasonably required to prevent fraudulent or unauthorized refund claims.

Cancellation requests submitted through oral communication, telephone calls, social media messages, third-party intermediaries, or any informal mode of communication shall not be considered valid or binding.

A cancellation request shall be deemed received only upon acknowledgment by the organizers through official written communication.

3. Refund Eligibility

3.1 Full Refund Window

A registered participant shall be eligible to request a refund of the registration fee, subject to deduction of applicable payment gateway charges, only if:

  • A written refund request is submitted within three (3) calendar days from the date of successful payment; and
  • The refund request is received on or before 25 March 2026, being the last date of registration.

For clarity:

  • If a participant completes registration on 25 March 2026 (including last-day or last-moment registrations), no refund request shall be entertained thereafter, even if such request falls within three (3) calendar days from the date of payment.
  • The final date on which any refund request may be made (provided payment was made earlier and falls within the 3-day window) shall be 25 March 2026.
  • No refund requests shall be accepted or processed after 25 March 2026, irrespective of the date of payment.

Both conditions — the three (3) day window and the registration cut-off date — must be satisfied cumulatively.

3.2 Post 3-Day Window

No refund shall be provided:

  • For cancellation requests submitted after three (3) calendar days from the date of successful payment; or
  • For any request received after 25 March 2026, under any circumstances,

except in cases expressly covered under Section 6 (Event Postponement / Cancellation by Organizers).

Failure to submit a cancellation request within the stipulated period shall result in automatic forfeiture of the registration fee.

3.3 Non-Refundable Charges

In all cases where a refund is approved:

  • Payment gateway processing charges, transaction fees, convenience fees, banking charges, or any non-recoverable financial deductions imposed by the payment aggregator or banking institution shall be deducted from the refundable amount.
  • Only the net eligible amount, after such deductions, shall be refunded.

Such deductions are necessary in accordance with payment aggregator settlement mechanisms, banking regulations, and RBI-compliant payment processing frameworks.

4. Refund Processing Timeline

Where a refund request is determined to be eligible and is formally approved in accordance with this Policy, the refund shall be processed within seven (7) to ten (10) working days from the date of approval.

For the purposes of this Policy:

  • "Working days" shall exclude weekends and public holidays.
  • The refund shall be considered processed once it has been successfully initiated through the authorized payment gateway.
  • The actual time taken for the refunded amount to reflect in the participant's bank account, card statement, or original payment instrument may vary depending on:
    • The participant's bank or card issuer
    • Banking settlement cycles
    • Payment gateway processing timelines
    • Inter-bank or network processing systems

The organizers shall not be held responsible for any delay attributable to banking institutions, card networks, payment aggregators, or financial intermediaries beyond their reasonable control.

Upon request, a confirmation of refund initiation may be provided to the participant for reference and tracking purposes.

5. Mode of Refund

All approved refunds shall be issued only to the original payment method used at the time of registration.

For clarity:

  • Refunds shall be credited back to the same bank account, card, UPI ID, or payment instrument through which the original transaction was made.
  • No cash refunds shall be provided under any circumstances.
  • Refunds shall not be transferred to any third-party account.
  • Requests for change of bank account, alternate transfer methods, or redirection of funds shall not be entertained.

This policy is implemented as a mandatory fraud-prevention and compliance safeguard to mitigate risks relating to unauthorized transactions, identity misuse, and chargeback disputes under RBI-compliant payment processing frameworks.

The organizers reserve the right to conduct reasonable verification checks prior to initiating a refund to ensure that the request is genuine and authorized.

6. Event Postponement / Cancellation

6.1 Event Postponement

In the event that the All India Sainik Schools Alumni (AISSA) Meet 2026 is postponed for any reason, including but not limited to operational, logistical, regulatory, administrative, or force majeure circumstances:

  • All confirmed registrations shall automatically remain valid for the rescheduled date of the event.
  • No automatic refunds shall be issued solely on the ground of postponement.
  • Any refund request arising due to postponement shall be considered on a case-by-case basis at the sole discretion of the organizers.
  • The decision of the organizers regarding refund eligibility in case of postponement shall be final and binding.

6.2 Event Cancellation by Organizers

If the event is cancelled entirely by the organizers due to operational constraints, regulatory restrictions, force majeure events, or other unforeseen circumstances beyond reasonable control:

  • The registration fee paid by participants shall be eligible for refund.
  • Non-recoverable payment gateway charges, banking fees, or transaction processing costs may be deducted where applicable.
  • Refunds in such cases shall be processed within ten (10) to fifteen (15) working days from the date of the official public announcement of cancellation.

The organizers shall not be liable for any indirect costs incurred by participants, including but not limited to travel, accommodation, or personal arrangements made in anticipation of the event.

7. Chargebacks & Disputes

Participants are strongly encouraged to contact the organizers directly through the official communication channels before initiating any chargeback, reversal request, or payment dispute with their bank, card issuer, UPI provider, or payment service provider.

In the event a participant initiates a chargeback or dispute:

  • The organizers reserve the right to submit all relevant transaction records, registration confirmations, policy disclosures, and communication logs to the payment gateway or financial institution for dispute resolution.
  • Any chargeback that is found to be fraudulent, malicious, or unjustified may result in appropriate action, including but not limited to:
    • Permanent restriction from participation in alumni events
    • Suspension or termination of access to the alumni platform
    • Initiation of recovery proceedings for losses, penalties, chargeback fees, or associated administrative costs

Participants acknowledge that initiating a chargeback despite being bound by this Refund & Cancellation Policy may constitute a breach of contractual obligations.

The organizers reserve the right to contest illegitimate or abusive chargebacks through the applicable payment gateway dispute resolution mechanism in accordance with RBI Payment Aggregator Guidelines and applicable banking regulations.

8. Contact Information

All cancellation and refund requests must be submitted strictly through the official email communication channel provided below:

Email: info@aissaa.org
Subject Line: Refund Request – AISSA Meet 2026

For a request to be considered valid, it must:

  • Be submitted in writing via the above official email address;
  • Contain all required details as specified under Section 2 of this Policy; and
  • Be sent from the registered email address associated with the event registration (where applicable).

Only written communication received through the official email channel shall be treated as valid for refund processing. Requests submitted through telephone calls, messaging applications, social media platforms, third parties, or any informal mode of communication shall not be recognized.

The organizers shall endeavor to acknowledge or respond to refund-related communications within three (3) to five (5) working days, subject to verification requirements and operational timelines.